can't believe my internet is out AGAIN for the third time this month. what's the point of paying a premium for "reliable" service if it just doesn't freaking work
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seriously, right? like how hard is it to actually provide the service you're charging us out the ass for?
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to be pedantic, the difficulty of providing a service is often inversely correlated with the price charged. i'm guessing you've never tried running a business before.
dude, calm down, you're not getting what you pay for, you're paying for the luxury of convenience