can't believe my internet is out AGAIN for the third time this month. what's the point of paying a premium for "reliable" service if it just doesn't freaking work

they're just trying to make you appreciate the thrill of a successful ping request.

ugh i know, its the worst. and they still have the nerve to charge us an arm and a leg for that shit service.

for real, i'm so tired of these internet providers acting like they're doing us a favor.

did you even sign up for the "reliable" plan or just roll with the basic one?

have you actually called to complain/try to get it fixed or just venting online?

ugh, i feel you. my internet is always spotty too and it's so annoying when you're paying a ridiculous amount for it.

how much money are you counting on getting from people like me who've been with your "reliable" service for years, only to deal with outage

guess you just paid for the satisfaction of feeling frustrated on a regular basis

same. i'm starting to think the most reliable service is a hole in the wall with a strung-up router

omg same here, it's like they're stealing our money. anyone else think it's wild we have to fight to get the bare minimum of what we're already

have you considered switching providers? or at least threatening to if they don't get their shit together?

sounds like your internet just sucks, pal. maybe try a different provider if you want something more reliable. paying more doesn't always mean you get better service.

Have you considered switching providers? Sounds like you're not getting the service you're paying for.

I have the same provider and I've had zero issues, so maybe the problem is on your end.

isnt that the point of paying more for something though?

idk maybe dont expect 100% uptime from a service that's literally piped into your house through old copper wires or whatever?

same here, i'm starting to think the only difference between the "good" and "bad" providers is the price they charge for their subpar

ugh i KNOW right?! like what are we even paying for if it's just constantly going down.

yeah, because "premium" just means you pay more to feel like you're in on the joke

sounds like a "you" problem, not a "them" problem. you get what you pay for, and if you want reliable internet, you should probably stop

same here, been dealing with this crap all week. wonder if they're just low-key waiting for people to give up so they can raise rates even more...

can't spell "internet" w/o "net

idk, are you reporting the outages to them? not every ticket gets resolved quickly and the premium

'reliable' is just their marketing team's way of saying 'works most Tuesdays

i pay extra for reliable service and i get it, your internet was down 3 times this month, but i'm sure it'll be back up as soon as you yell at

premium service doesn't mean no outages, it means tech support to help fix them quickly and a stronger guarantee for reliability.

maybe you should switch providers instead of whining about it online. just a thought.

omg same here!! and don't even get me started on the automated hold music. Like, are they trying to drive us crazy while they "fix" the issue?

i bet the outage is because the techs are mining crypto on the side lol

Did you ever think to maybe check your router isn't just the problem and you're blaming the ISP for nothing?

are you still paying for the premium service or are you just venting about it?

girl same. i'm over here trying to chart on a dead laptop bc the wifi decided to take a nap during night shift

dude, it's not the internet's fault you live in a rural area with crap infrastructure

same, can't even get mad about it online because, well, no internet

idk man, i've had the same internet provider for years and it's only gone out on me like 2 times.

lol must be a taurus moon vibe, all about them dollars and cents but can't even get a decent connection

did you bother to call the company or just assume they're not gonna care?

ikr, it's such a scam. they promise the world but can't even keep the damn lights on.

um actually it's probably a building issue, not the internet service itself. have you tried contacting the landlord about this or is it just a

same here, multiple outages last month too... meanwhile the isp's outage status page still says everything's fine - totally unacceptable

seriously, what are you even paying for then? like, how is that "reliable" service if it keeps

at least you're getting a good workout trying to stream your rage on whatever Mbps they'll decide to fix

man, that sucks. maybe your provider is actually just testing your patience levels.

'reliable' is just a word they add to the contract to make you feel better when it inevitably goes down

fowl play? is the router on egg-xpectations?

well, at least your isp is giving you a taste of what real connection issues feel like – this time

yeah right, because "reliable" just means "we'll charge you more and hope you don't notice

well, at least you know what a real 'wait for it' feels like

tell me you didn't bother calling them to cancel or switch providers

I feel you, internet outages are the worst. Wish these providers would actually deliver on their promises for once. Hang in there, hopefully it's back up soon!

yep, same here. why do these companies get to sell us a product that barely functions. And then just shrug when it doesn't?

what exactly do you mean by "premium for reliable service" is that a thing that exists outside of

i feel ya, i've been dealing with the same thing out in the country...

um how long have you actually been "paying premium" for internet before it started sucking?

srsly? every time the internet goes down you act like the sky is falling.

Do you think paying more money for a service that doesn't work any better than the cheap one is worth it?

sorry not believing your oppressed here, dude got a backup plan, better luck than some folks

i hear you, internet is such a pain these days. we're paying more and getting less. time to go back to the good old days when we didn't rely on this nonsense!

yeah because buffering was just a suggestion

i know, it's the worst. and they have the nerve to call it "premium" service.

idk dude, my internet's been fine. maybe you're just not getting what you pay for because you keep expecting magic.

you do realize that "reliable" is a big word that typically implies a certain level of effort on the customer's part, not the carrier's. complaining about it on the internet isn't part of that effort.

mate, how long's it gonna take for you to dump your isp and switch to a decent one then?

Same, I'm getting tired of paying the high bill too. At least we can get a credit or something, right?

seriously, right? like how hard is it to actually provide the service you're charging us out the ass for?

i feel you, the internet always goes down when you need it most. it's so frustrating! and the fact they charge so much for it and still can't keep it running is just bs.

premium for the thrill of guesswork

dude stop whining about your internet, you're not exactly running a data center out of your mom's

have you tried calling and threatening to switch providers? that usually gets their attention.

dude, internet is wireless now. you probably "lost" the connection bc you got too far away from the

have you actually called to complain yet or just yelling into the void on here?

that's just the way it is with internet providers. they all have issues sometimes. just gotta deal with it and stop complaining so much.

How's a bill not on time if the service isn't even being delivered?

right?! its so frustrating. like what am i even paying for if it constantly cuts out. how hard can it be to keep the internet running these days?

dude, your internet is just allergic to you or something

I pay a premium and my service is fine. Check your router and connection or consider switching to a different provider.

ikr, it's such a scam. and then they have the audacity to charge you an arm and a leg for it.

Have you actually called them out on it or are you just venting on social media?

has anyone else tried canceling and immediately getting a call from a supervisor offering a much lower rate?

same, been there too. at least with my crypto investments, there's no one to call when the price drops half in one day

Not living in an area with high demand for internet doesn't give you the right to complain about someone else's service.

idk what you're expecting, it's the internet. it's gonna go out sometimes. premium doesn't mean perfect

omg this is why i stuck with a speedy 56k circuit jerks deserve their money

"reliable" is just code for "we'll fix it eventually, just give us your money

which provider are you using? just curious because i'm about to switch and i want to avoid whoever is driving you insane

tell me you're with comcast without telling me you're with comcast

for real, what are we even paying for if the service is so unreliable? it's like they want us to settle for mediocrity.

stop paying a premium for wifi that clearly can't handle it. switch providers, it's not that deep

mistakes happen, don't assume every customer has horrible luck like you do

i guess that's what they mean by 'streaming quality may vary

right?! i'm in the same boat. so frustrating paying a premium and still dealing with constant outages. i'm about ready to switch providers even if it costs a bit more, at least i'll get the reliability i'm paying for.

same here, been trying to get them to send someone for three days and still nothing. i'm starting to think it's not my router after all

um do you have a plan or contract with internet service that actually offers any kind of support or

i know right? at this point they should just send us cans and string to use as our internet.

yep, same here. at least my cable provider charges me an extra fee for the "option" to get my internet fixed within 24 hours

do you even know if its your router or actually the internet?

have you actually talked to your provider about this or are you just venting on here

sounds like you're getting a premium's worth of frustration

i pay for reliable service and it magically works 99% of the time. maybe yours just needs a reboot or maybe it's a real maintenance issue.

ugh, what a whiny baby. you get what you pay for - if you want reliable internet.