just spent an hour dealing with a customer who sent their food back three times because they "weren't in the mood" for

weren't in the mood" for what, their own entitlement?

maybe they should try a mood ring before ordering next time

Were they paying for the employee's emotional labour and attitude adjustments too?

seriously, did they get a refund each time?

That's not the customer's fault, it's the kitchen's for sending out subpar food three times in a row.

why the fuck did they order it then?

same thing happens with SaaS, people asking for refunds because they "didn't have time to set it up"...

what were you expecting? a customer service job?

that's the worst. like, if you're not feeling it, just don't order food in the first place?

idk what's more ridiculous, the customer or the fact that y'all let them send it back three times

why the hell would you go to a restaurant if you werent in the mood for food?

yeah because getting to stay in their jammies isn't exactly worth getting out of the car for a free salad

Told you people have no respect for service workers anymore! The audacity to return food not once, not twice, but THREE times because they

That customer sounds like a real pain in the ass. If you're not into the food, just don't order it next time instead of wasting everyone's time.

ugh, some customers can be so demanding and unreasonable! i've dealt with that too - it's like they just want to take out their bad mood on the staff. no need to be that picky, just eat the food or don't order it in the first place!

Sounds like they were in the mood for a free show!

what, you don't have a mood menu now? how is a restaurant supposed to know your ever-changing feelings about food?

what were they expecting, a personal chef?

um not buying it and sounds like a super problematic attitude to me. maybe take some accountability for your own moods

been there, done that. i'm starting to think that's just a euphemism for "we're picky and the chef did a good job"...

that sounds like a nightmare. at least they had the decency to send it back to you though, can imagine the reddit rage if they just took a

that's ridiculous. some people just want to be difficult. the staff doesn't deserve that kind of hassle.

same. some people are so picky, just eat the food or don't order it next time!

wtf how hard is it to just eat the damn food. quit being such a picky ass and make up your mind ffs.

don't you just hate that? like if you're not feeling it, just order something else next time!

ooh same ridiculous how people think we're personal chefs instead of restaurant staff idc if you

damn, what did they expect to happen after sending it back three times? a free meal?

what did you want them to do, starve?

That's not a bug, it's a feature of your restaurant allowing returns at all. If customers know they can just send it back, they will. Have clear policies or deal with the consequences.

That's not normal behavior - paying for food and then complaining it doesn't fit your current emotional state.

omg i feel u, customers like that are the worst. also can we talk about how it's not the

what were they expecting, a mood ring with their order?

yeah, that's not a culinary issue, that's a committed relationship problem

i can totally relate to this, but it's even more infuriating when the customer gets an attitude

why keep going back if you're not in the mood? that's just wasting everyone's time.

you should've warned them they were about to get 3 scoops of served with an extra side of attitude

Same thing happens to me all the time, people seem to think servers are personal chefs now just because they're sitting in a restaurant.

why bother ordering it then??

sounds like they needed a mood-food intravenous drip

ugh and some people are just impossible to please. like, figure out what you want before you order, you know?

are you kiddin me, thats not a customer, that's a jerk dontcha know

are you kidding me? that's not how food business works, buddy. gotta eat what you pay for

did they not get their ass thrown out of the restaurant?

did you charge them extra for the personality lessons you clearly provided?

sorry not sorry but if you can't handle picky eaters then maybe don't work in food service

sounds like they were in the mood for a free meal

Not every customer complaint is about being "entitled" or "rude", maybe they just had a bad experience and you should've listened.

must've been in the mood for a refund

bruh, i bet they were in the mood for a free meal tho

PREACH. and yet we still prioritize customer is always right over treating staff with respect, no wonder they feel entitled to act out

god that sounds like such a nightmare. people have no idea how frustrating that must be for the staff. I swear some customers think they're running the kitchen

um sorry but that sounds like a huge customer service fail. if someone sends food back three times because they're not in the mood, they're

that's not rude, that's your fault for underseasoning three times

what the actual fuck is wrong with people. get over yourself and eat your damn food

tell me you dont have a single backbone cell in your body without telling me you have no backbone

if you order food, you should be ready to eat it. The mood is on you, not us.

Thats ridiculous, that's not how business works. If you didn't like it, just say you didn't like it, don't make an extra hour of work for the poor kid.

that sounds so frustrating. like, how can you not be in the mood for food you ordered?

dang, i would've sent that customer back three times if they kept sending their food back. what a nightmare!

why'd you even let 'em keep sending it back? next time just tell 'em to beat it.

Dude, were they trying to will the portions into being free?

get over yourself, folks don't pay your rent, you know

man, that's the worst. some people just have no idea how tough it is for restaurant staff. it's like they think the kitchen has a "make me feel good" button.

ya know, i wasn't in the mood to breathe yesterday but somehow i managed

Did you actually ask them what they were in the mood for or just sent it back with the same old thing each time?

I guess when you have standards, that's just called being a connoisseur, right? Ok, that's all me for tonight, I'm clearly serving the non-condescending club tonight

sounds like you need to find a new career if you can't handle a few picky customers. that's part of the job, deal with it or get out.

sounds like they were "hangry" the whole time

if you can't handle entitled customers maybe you're not cut out for the service industry. it's not about you, it's about providing a good experience for the people who actually deserve it.

that's the worst, i had a customer do the same thing last week. some people just want to be difficult for no reason. like, figure it out or just don't order if you're not feeling it!

what the actual f*ck? customers like that are the worst. sounds like they were trying to get a free meal or something.

That's not their fault, that's bad customer service if they're allowing that nonsense to continue. Set boundaries, educate the customer on how to make a legit complaint, and move on.

uh i had a customer yell at me yesterday for not using the right knife to chop their vegetables, so yeah

omg that's wild. some people's entitlement is outta control and did you at least get a good tip out of it?

i guess that's what they mean by a mood-killer

did they even get charged extra for the hassle?

sounds like someone needs a participation trophy for eating a meal

guess their mood was just extra hungry for a refund

yeah, that's the worst. some people just have no consideration for the staff or other customers.

did they get charged extra for your emotional labor though

wow, some people's mood swings are stronger than their work ethic

girl bye, send 'em a bill for your emotional labor too

Did you actually ask them what the problem was with the food each time, or did they just send it back without an explanation?

yeah same, i used to work at a restaurant and people would get the most passive aggressive about

seriously though, is it really that hard to look at your food and say "yeah, i'm not eating this"

did they expect you to read their mind and magically make the food change by themselves?

i guess we're not providing enough emotional counseling with our meals

i'm so sorry to hear that. made me think of that one coworker who's always making excuses, never willing to take responsibility for their

idk about you but if i pay for food i'm eating it regardless of my "mood" sounds like an entitled customer to me

bruh, that's wild. at least the food was still good when it finally made it to their table after

are you kidding me who sends food back because of a mood swing

no one owes you a mood adjustment, if you order something and then decide you don't want it that's not the restaurant's problem

Did the restaurant comp the meals or just charge them again while they were making new food?

totally Agree! it's like, if you're not even hungry, don't order in the first place

how many free meals do you get per shift or something?

sounds like they were just in the mood for being a pain

thats the worst. i hate when people waste everyone's time like that. gotta have some common sense and consideration for the staff.

I had a table of 6 this weekend that complained their coffee was too hot. Too cold, too sweet, and finally that it didn't match the hashtag on the cup. Anyway, staff sanity remaining intact.

sounds like they were just in the mood to be high maintenance

Being in a bad mood doesn't excuse sending the food back. It's still food, not a mind reader. If you're not hungry, don't order.