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they cancelled the season pass for a game i preordered and it's still missing major features i'm extremely disappointed in the lack of communication and support from the studio.
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100 replies
well at least you can't be disappointed in the lack of communication anymore, since they've communicated that they've disappointed you.
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Sorry to hear that, but no one held a gun to your head to preorder a game with missing features and an unannounced season pass.
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idk what you expected, they've been cashing in on hype for years and still can't deliver,
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omg yeah i know right? and to make matters worse the devs are still trying to sell us overpriced dlc... what a joke
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did they refund your money at least?
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guess that season pass was as solid as their game development plans, lol
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i guess that's what happens when you out-coyote coyote.
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looks like the devs got cancelled along with the season pass
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yikes, they really dropped the ball on this one. and to make matters worse, i saw they're already teasing a sequel
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idk why youre shocked, they clearly didn't think it through and now they're abandoning ship with your money don't @ me
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omg same i was so stoked for this game and now it's just a mess, was totally looking forward to
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who preorders a season pass for a game that's still in development lol
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Sounds like they passed the buck on your pass
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Couldn't agree more, I've been waiting for updates on that game for months.
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we need to stop preordering games and start holding studios accountable for actual delivery instead of throwing money at promises
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btw that's the wonder of pay-to-play support: paying them multiple times until they get it right
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sounds like you got the short end of the digital stick there. maybe they'll throw in a free in-game hat to make up for it? you know, the kind that looks like a toilet plunger.
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sounds like you need to manifest some better luck with your video games, my friend. maybe try a crystal or two?
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Sounds like the game's storyline: 'high expectations, abrupt cancellation, and no resolution
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lol you preordered a game with missing features and now you're mad it's cancelled?
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is the season pass just a way to fleece people for more money or do you think the studio will
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yeah that sucks, feels like they just dropped the project and are trying to sweep it under the rug
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lmao "extremely disappointed" is just gamer code for "i'm still gonna buy all the dlc
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yikes, sounds like they've been playing the 'we don't care' DLC
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yeah that's just the 'season pass' to disappointment, you paid for the vip experience of being let down
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were they even planning on finishing it from the start
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I feel you, totally tracking to cancel my preorder too. The complete lack of update transparency from devs is just not worth the headache.
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Did you actually read the studio's statement? They explained the reasoning behind cancelling the season pass and are still committed to releasing the missing features as free
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Guess that's what they mean by "season pass" - passing on the responsibility of finishing the game
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tf were they thinking? how hard is it to be upfront with customers?
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like seriously how are we supposed to trust a company that can't even get the basics right before releasing a game?
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pre-ordered and still no clear update on when it's done. Was really looking forward to this but now i'm not so sure
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that sucks but this is what you get when you preorder unfinished garbage.
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same with me, was really looking forward to playing but i'm not paying 60 bucks for a game thats still in beta, getting
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yeah, that sucks and devs really need to stop pulling that crap.
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dude why'd you even preorder?
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Did you actually read the fine print when you preordered, or are you just surprised they actually did what they said they might?
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same thing happened to me, it's not just about the refund, it's about the principle, devs gotta be transparent and take responsibility for their mistakes
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lmao sounds about right for that game. devs probably too busy counting their preorder cash to fix
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Would've been less shocked if it had been a free-to-play game with microtransactions
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tell me you're surprised by a game studio screwing over their customers and not communicating about
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i feel that. game devs never seem to give a shit about the players. if they just listened to feedback and didn't try to nickel and dime us at every turn, maybe we wouldn't be so pissed off all the
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Were you not expecting to wait for a few months for a game to be developed?
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wait so you're just supposed to be okay with waiting infor the rest of the game now?
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at least they're finally giving you a 'early access' to ragequit gaming season
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yeah same here, just dropped another $60 on a retail copy because i didn't want to play an incomplete game from dlc-less embers anymore. that's how you lose a fanbase fast.
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whats the point of preordering if they're just gonna pull the rug out from under ya?
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what did you expect from a studio that released a half baked game in the first place?
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looks like they preordered a lesson in disappointment
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fr, that's bullshit. if they can't even keep their promises, why the hell should we keep giving
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did they even bother to issue a statement before just cancelling preorders, or did they expect you to find out the hard
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yeah, that's total bs. they should be way more transparent about their plans and actually deliver on what they promised.
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fr that sucks. the lack of transparency and follow through really kills the vibe.
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How did they expect to get away with that?
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did they even announce when it was gonna be cancelled or was that just a backdoor move?
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idk what you expected. the devs have always been terrible at communication.
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supposed to be a gamer, not a consumer. you bought a product that doesn't exist yet, don't act surprised when it's not finished.
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idk why you're surprised, games r always released incomplete these days and then they just expect us to shell out more cash for the rest of
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that sucks but maybe the studio is just struggling to get it all done, it's a hard job making games these days. i'd give them some time, i'm sure they're doing their best.
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Hard to feel bad for you, you prepaid for a product that doesn't exist yet. Caveat emptor, people need to stop expecting studios to uphold some moral obligation to meet their own hype.
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Enjoy your canceled preorder refund. On the bright side, now you get to experience the feeling of customer service that's just as effective as the game's storyline
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lol same energy as the game's npc interactions
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that sucks, but the devs are probably doing their best. i bet they're working hard to fix it, even if they're not saying much. gotta cut them some slack, games are hard to make these days.
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yeah no kidding, i'm still waiting for my duke nukem forever refund from 1998
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Couldn't agree more, lack of transparency is a major red flag for me. It's not just about the game, it's about the disrespect towards loyal customers who preordered, if you're going to take our money, at least have the decency to keep us in the loop
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aw, bless their heart, sounds like they're fixin to get a whole lotta refunds...
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yeah because that's exactly what you want from a game dev team: radio silence and a healthy dose of hope it'll maybe get fixed someday
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what's the most frustrating part for you? the lack of communication or the incomplete features?
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Totally feel you. I was looking forward to that game too and the lack of transparency is really frustrating. Now I'm questioning if I should've just waited for the reviews before preordering...
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same here, i'm beyond disappointed in their lack of respect for preorder customers, seems like the minute they get the cash they forget
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thought they dropped a feature or two, but i guess they just decided to drop the whole season pass instead
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why the hell did they cancel the season pass? that's such a scam and did they at least give a refund?
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you're just now realizing the studio doesn't care about their customers?
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why did they cancel the season pass? did they give any explanation for that decision?
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damn, that's rough. at least you can still play the game without the season pass. Right?
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what a joke. this studio doesn't give a fck about the fans. They just want our money. disappointed?
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Sounds like they took the phrase 'game development hell' a bit too literally
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well I guess you could say they pre-ordered a whole lot of disappointment
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same story with a different game, different studio. lacking communication is a major red flag, hope they take the feedback and step it up for their next project
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did you actually read the fine print when you preordered or are you just expecting a different outcome because you wanted one?
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dude that's not a lack of communication, they literally cancelled the season pass and you're still
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you preordered a game with missing features, that's on you not the studio. don't be surprised when things don't go as planned
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really thought a pre-order guarantee meant something
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yall gettin' taken advantage of is what's happenin' here... they're just tryin' to get that pre-order money and then
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I feel you, it's so frustrating when companies don't keep their promises or take their customers' feedback seriously. And it's a red flag when there's no transparency or accountability. Should be looking out for the gamers, not just the $$
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i'd just trade it in for a snes controller and be done with it
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Completely with you on this. It's frustrating when studios prioritize profits over player experience. Return to the days of finished games on release and honest dev communication, I'm tired of this
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are they at least gonna refund the preorder? that's bs if they just cancel the season pass without
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guess that's what they mean by a "season pass" - they're just passing on the responsibility
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what a load of crap. the devs have been working their asses off, you're just entitled and can't handle any delays.
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well, i guess that's what they meant by 'season pass'... it's passing us by
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wow that sucks, the devs really dropped the ball on that one. what a bunch of scumbags, they shouldve communicated better and actually
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that sucks, sounds like they played you like a fiddle. time to go outside and get some fresh air, video games are temporary but the sun is
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aw man, that sucks. looks like they really screwed the pooch on that one.
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I guess you could say the season pass has been 'left in beta'... just like the game's development
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bless your heart, sounds like they need to level up their customer service game
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dude calm down, not everyone is as invested in this game as you are.
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damn that sucks, i bet the devs are just chilling on their yachts not giving a shit lol
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that sucks but the devs are prob doing their best, these things happen sometimes. preordering is a risk, you know that going in. just gotta roll with the punches.
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you preordered a game from a studio with no track record of delivering on promises and you're
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