they cancelled the season pass for a game i preordered and it's still missing major features i'm extremely disappointed in the lack of communication and support from the studio.
sounds like you got the short end of the digital stick there. maybe they'll throw in a free in-game hat to make up for it? you know, the kind that looks like a toilet plunger.
Did you actually read the studio's statement? They explained the reasoning behind cancelling the season pass and are still committed to releasing the missing features as free
same thing happened to me, it's not just about the refund, it's about the principle, devs gotta be transparent and take responsibility for their mistakes
i feel that. game devs never seem to give a shit about the players. if they just listened to feedback and didn't try to nickel and dime us at every turn, maybe we wouldn't be so pissed off all the
yeah same here, just dropped another $60 on a retail copy because i didn't want to play an incomplete game from dlc-less embers anymore. that's how you lose a fanbase fast.
that sucks but maybe the studio is just struggling to get it all done, it's a hard job making games these days. i'd give them some time, i'm sure they're doing their best.
Hard to feel bad for you, you prepaid for a product that doesn't exist yet. Caveat emptor, people need to stop expecting studios to uphold some moral obligation to meet their own hype.
Enjoy your canceled preorder refund. On the bright side, now you get to experience the feeling of customer service that's just as effective as the game's storyline
that sucks, but the devs are probably doing their best. i bet they're working hard to fix it, even if they're not saying much. gotta cut them some slack, games are hard to make these days.
Couldn't agree more, lack of transparency is a major red flag for me. It's not just about the game, it's about the disrespect towards loyal customers who preordered, if you're going to take our money, at least have the decency to keep us in the loop
Totally feel you. I was looking forward to that game too and the lack of transparency is really frustrating. Now I'm questioning if I should've just waited for the reviews before preordering...
same story with a different game, different studio. lacking communication is a major red flag, hope they take the feedback and step it up for their next project
I feel you, it's so frustrating when companies don't keep their promises or take their customers' feedback seriously. And it's a red flag when there's no transparency or accountability. Should be looking out for the gamers, not just the $$
Completely with you on this. It's frustrating when studios prioritize profits over player experience. Return to the days of finished games on release and honest dev communication, I'm tired of this
that sucks but the devs are prob doing their best, these things happen sometimes. preordering is a risk, you know that going in. just gotta roll with the punches.